Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. Buy Sukhinders Book!Choose Possibility: Take Risks and Thrive (Even When You Fail). Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. 1 if you bought tickets and you have a problem with them. 3 if you sold tickets already and have an issue. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Stubhub serves customers worldwide. He was thrilled to be buying his old company back fourteen years after hed left it. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. form" and let us know how we can help you. Call 1-866-788-2482 to speak to a customer service representative from StubHub. The implications for my own role at StubHub were uncertain. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Enjoy! StubHub is an eBay company (NASDAQ: EBAY). Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Come join us to plan your next live event experience! We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Joo Almeida D'Ea Head of Integration Office. Our RSS feed includes all eBay news articles published on this website. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. StubHub gets a lot activity from users on Facebook than it does on Twitter. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. StubHub is the largest ticket marketplace in the world and enables fans to I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Jeff Zwelling TBD. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. WebStubHub's Field Operations. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. Join the list. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Find contact information here. Stubhub, Inc. operates as an entertainment ticket agency. Contacting StubHub While StubHub does not offer live chat, they do have a phone During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. We would be the company acquired, not the ones doing the acquiring. Corporate Phone Number: 1-415-222-8400. StubHub Phone, Email, Address, Customer Service For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Copyright 2021 by Sukhinder Singh Cassidy. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. By using our site, you agree to our. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. The Utah-based firm announced on LinkedIn it Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. We'll do our best to get back to you in the next 24 hours. At StubHub, our mission is simple: help fans find fun. Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. Will His AI Plans Be Any Different? WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). Every order is 100% guaranteed. The contact number is only for US and Canada. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Built In is the online community for startups and tech companies. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. StubHub StubHub will send you an email with instructions on how to claim your refund or credit. Field Operations and Last Minute Services. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. How do I get my tickets back if they didn't sell? Enjoying This Built In Excerpt? Somehow, Id have to navigate us through it. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Our RSS feed includes all eBay news articles published on this website. StubHub I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. StubHub - Buy & Sell Concert, Sport & Theatre Tickets Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. stubhub inc. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. About us : StubHub 2697 Lakeville Rd. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. We give them a time frame to offer If you buy through links on our site, we may earn a commission. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Terms of the deal are not being disclosed. Ticketbis makes it easy for users to attend events all over the world. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. San Francisco, CA 94105 USA. Luckily, weve compiled (and tested!) Office StubHub - Elliott Report I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. WebHow To Contact StubHub Corporate Office Headquarters. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Alternatively, After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. This article was co-authored by wikiHow staff writer. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. The Company offers tickets for live sports, music, and theatre events. In 2018 and 2019, eBay faced mounting pressure from shareholders. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. My Secret to the Success of Amazon? Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Include your email address to get a message when this question is answered. The more I learned about StubHub, the more excited I became. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Search through past posts using the search bar at the top of the forum page. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. In 2017, eBay enabled $88 billion of gross merchandise volume. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Stubhub serves customers worldwide. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. StubHub Corporate WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 StubHub is an eBay company (EBAY). This article has been viewed 52,013 times. Personally, though, I found it disappointing. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. 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\n<\/p><\/div>"}. Call 1-866-788-2482. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking Find startup jobs, tech news and events. Singh Cassidy will be based in StubHubs San Francisco headquarters. Arnaud Collin Global Head of Marketing. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. This article was co-authored by wikiHow staff writer, Eric McClure. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Read on to get the help you need to contact StubHub. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. StubHub Corporate Office - FairShake Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Surviving wasnt easy. Thanks to all authors for creating a page that has been read 52,013 times. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Does StubHub have live chat? StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real Picking up your tickets at one of our Last Minute Service Centres? Londons Investment Appeal Is Unraveling as Arm Heads to the US, UN report: Modern weapons being smuggled to Haiti from US, British Parents Turn to Home Equity to Help Young Buy Property, Japanese Unions Seek Biggest Pay Rise in 25 Years for Workers, Sorry, Fed, Most US Mortgage Rates Were Locked In During Pandemic Lows, Federal Grants Aim to Reconnect Communities Divided by Highways, Amazon Is Closing Its Cashierless Stores in NYC, San Francisco and Seattle, China E-Commerce Giant JD Set for $1.4 Billion Discount Spree, In Blacklisting Inspur, US Targets Partner Used by Intel and IBM, OpenAI Rival Stable Diffusion Maker Seeks to Raise Funds at $4 Billion Valuation, Between Rounds of Golf, Trumps Searching for the Perfect DeSantis Diss, Your Saturday UK Briefing: Sunak Chalks Up a Win as the Budget Looms, Harrods Shrugs Off Recession Fears as Rich Get Richer, FT Says, Wealthy NYC Family Feuds Over $258 Million Madison Avenue Sale, Tom Sizemore, 'Saving Private Ryan' Actor, Dies at 61, The Exhibit Reality TV Show PittingArtist Against ArtistIs No Masterpiece. Open our virtual assistant, click on "Contact On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. WebGet in touch with us today! Our RSS feed includes all eBay news articles published on this website. Sukhinder Singh Cassidy Named President of StubHub In 2015, eBay enabled $82 billion of gross merchandise volume. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. Published and reprinted by permission of Houghton Mifflin Harcourt. StubHub WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S Joel Santirso Senior Product Manager. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com.