Cookie Info: To find out how to manage cookies, see our cookie policy. Sorry we couldn't be helpful. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Please try again later. I guess its time to scout out alternative streaming sticks. Online Storage or Online Backup: What's The Difference? You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Doesnt load, kicks me out of being registered, and Im getting tired of it. Thank you thank you thank you!!! mine keeps restarting completely. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? It works fine, I only do not understand the battery drain. Mine worked beautiful until today. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. Step 2: Navigate to Applications > Manage Installed Applications. It finally updated. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. Its also a good idea to try a different HDMI port on your TV if there are multiple. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Just says fire tv in the screen all day and night. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. I have contacted Amazon and they say wait a few hours. QE49Q80TATXXU Software is up to date, 11-02-2022 ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot What to do: Open the STV Player app. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. I have done everything that everyone else has done to no avail. in. Two Fire stick lite not one works. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. Follow the instructions to sync video and audio output. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. You can also use your smartphone as a remote control for Fire Stick. Waste of money. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Copyright 2007-2020 STV. The final solution you can try if things are still loading slowly is to try and position the Firestick and your router as close as possible, and to remove any obstructions between the Firestick and the router. I am working my way through the troubleshooting online guide to no avail. Hoping it will correct itself. Tried new batteries, pressed select and play, etc. sometimes I watch a show and hen I switch channels i have to reboot. What I have found is that the built in player has this issue. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. Time Machine vs Arq vs Duplicati vs Cloudberry Backup. Very cold and a lot of snow here in PA!!! Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. I press a profile the screen goes black. March 1st and my stick says installing updates. One tech said this is a common problem , another said it is rare! I tried restarting the device and unplugging it from the tv again nothing happened. 07-01-2021 Just contact Amazon they gave me a new remote and all is fine now. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Reset the WiFi. Changing HDMI port and batteries did not help. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Remote control batteries are fresh. Nope! My remote will not change to any other channel. Eventually I will get the frown cloud. All rights reserved. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. It wont even let me try to reconnect my Wi-Fi. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. Copyright 1995-2023 All Rights Reserved. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. Make sure you are not trying to use any of these devices: I try to go to settings and nothing is there. Im having the same problem. It is not what it is crazy led up to be. Robin, do you like your new Roku stick? After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. @AntS Thanks for confirming, that explains it. Updated the software version. I called Amazon and it wasnt any help. There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. Turned on/off the TV. If things still arent working, make sure that both your Firestick and the device youre trying to mirror from are connected to the same WiFi network. I have the same issues as everyone. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. Same problem with a year old Fire Stick. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! My fire stick worked fine just yesterday but today it was stuck on black screen. Get the Latest Tech News Delivered Every Day. . changed batteries still the same. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! He writes about Windows 10, Xbox One, and cryptocurrency. me too today! Give us your status below and tell us what is happening. VPN services are provided by loads of different companies around the world and cost between about 4 - 6 per month. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. Paramount+ has been problem for 6-8 weeks but this week its Disney too. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. And before we go deeper -- no, you don't have to worry about the lasers cutting a hole through your wall -- that's not how these work. There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? If your Fire Stick turns on by itself, you need to disable HDMI-CEC. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. Yes, if you are still Thats the only way we can improve. Same thing here! Then did all of the above nothing worked. Ive done every update, changed batteries, you name it, its been done. Im having the same problem and it just began happening last night. Step 5: Select the app you are having an issue using. Try using a different HDMI port or a different TV. Right John! No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Think Amazon caused it with the update. Scroll down to the menu option marked Restart and select it. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Thank you for your time. I noticed the difference during that change too. Everything seemed to be good then all of a sudden it went to blank screen. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Dont be afraid of losing your apps. If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. How to Fix It When a Fire Stick Is Not Working. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! You may need to re-pair your app remote with your Fire TV Stick if it is not responding. Reading, learning, fixing stuff, volunteering to help others, etc. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. have this problem, My Firestick quit working. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. We test each product thoroughly and give high marks to only the very best. Didnt help. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. is there a way to fix it for good? Have replaced batteries tried rebooting etc, but cannot even get the menu to restore factory settings. Are you still happy with the device, or do you think another streaming dongle might be better? Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Same thing! Its not my Wi-Fi or router because Roku performs just fine. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? I had that same issue with fire stick light. Its located on Amazon software kindle and fire TV for free. Home page takes forever to load and once it does, the apps wont load after you select them. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. I think someone is messing with Amazon and their customers. Your settings should be accessible after you reset the device. If the video keeps buffering, first reboot your device. Unpacked the Firestick and set it up correctly. Help? Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube, Unable to share your screen to your Fire TV, This simple trick gets you 54% off an Amazon Fire TV Stick 4K, Bluetooth Multipoint finally arrives on Sonys best wireless earbuds. If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. Looking forward to receiving my new ROKU stick in 2 days. The channel guides come up. I have many Fire Sticks but this was the first 4K. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. Almost completes and then goes back to say not connected. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! I previously moved it from one tv on first floor to another tv on second floor. A working Fire TV Stick is great, but its useless without your favorite media streaming apps. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? Ive done everything and nothing is working. The solutions shown on this page apply to all Amazon Fire Stick models. so the stick is pretty much useless. If I hold down the two buttons on the remote for too long, a red light on upper side of remote starts to flicker. I only have firetv showing up on my screen and been reading for a long time. in. It just blinked out in the middle of a program, and nothing I do works. If you're looking for an awesome TV, read on while we guide you through everything you need to know. Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. of the page. If you turn your Fire Stick on and it sits on the logo loading screen, wait at least 10 minutes to see if the issue resolves itself. STV Help and Support. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. Scroll through the list of widgets until you reach one labeled My Fire TV. Amazon helpful but Im about to bin the firestick and just buy a smart TV. Step 7: If clearing the app cache and data does not solve your issue, attempt to reinstall the app. In many cases, restarting the device and WiFi router can help. The service provider and seller, no one is responding. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. Just launch. My Roku TVs (3) never give me issues. Used it for years and suddenly it cant connect to the network! Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Came back after being gone most of the day. My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. The last resort is a factory reset. Firestick wont load. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. 0 Likes Share Reply AnneK1 Journeyman Options 13-01-2021 11:50 AM in TV Hi Chris, tv details as follows, not tried resetting the hub, should I? 03:13 PM Problem is then I have to disconnect everything else. having problems with playing any videos or you have general feedback then please contact using the email below. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. How do I link my smart TV to the STV Player? It would be an awesome product if all the bugs were worked out of it. This is making me consider switching to Roku after being with Fire Stick for 5 yrs! in, 11-01-2022 17-06-2022 Any ideas? Clear the Fire Stick cache. I tried every suggested troubleshooting method but nothing worked. You can get cheaper deals if you sign up for longer than a month but that all . How do you factory reset the firestick? Yes I cannot get past the installing updates as well. 01:55 PM Another TV with a fire stick is fine. Now working fine. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. Channel 11 in firestick does not work properly, My fire stick was fine one night. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. Firestick 4K not working since yesterday. Every time I turn on my TV I have to reboot because my firestick does not connect. Thank you so much! It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Cloudwards.net may earn a small commission from some purchases made through our site. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. There is a list of potential reasons that your Firestick might encounter a problem, ranging from poor WiFi connection to a software issue. Finally, check that your WiFi router is compatible with your Fire TV. Why is Chromecast not showing on my iOS app. The technical storage or access that is used exclusively for statistical purposes. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). Im glad its not just mine but what is the real solution? 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. I really have a bitter sweet relationship with the firestick. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Step 3: Remove the batteries from the remote. I am giving up and just ordered a ROKU stick. Go to Home > Settings > Support > About This TV. I have new batteries and checked the connection in the back. Step 1: Navigate to the Fire TV Stick Settings menu and select 'My Fire TV' option. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Mine same thing. Sorry, an error occurred during subscription. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. How to reset or else. It started with buffering and now it says network disconnected. Holding down the select play/pause does nothing. I cant figure out why. You tell me I'm using an ad blocker - how do I switch it off? I have rebooted the router. Worse than being stuck with a boot logo is being stuck with nothing. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. I am having the same problem. My Firestick is stuck on the black screen with logo??!!! I dont have this issue with Chrome. I just got another new firestick and Ive got a Toshiba tv. Im so tired of this! It takes me a good 5 minutes to turn on my tv. I have tried everything, and more, to no avail. 11:50 AM Search our help centre for help with out web site, Mobile apps or TV apps. It is still working good? Uninstall the application by following the steps above, but select the Uninstall option for step 6. The constant rebooting is usually because of the external drive issues. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! My TV broke so we inserted it to another TV and hasnt worked since. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. A laser TV is essentially a laser-powered ultra short throw (UST) projector. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. Very frustrating as I have to reboot the stick. Update your Fire Stick and its apps. 07:39 PM Did you get it to work? My device isn't supported, what can I do? Ever since Amazon updated their home menu, none of my fire sticks respond. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. Amazon suks. 13-01-2021 Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. Also, have you tried a Smart Hub reset of the TV? What is wrong. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. Step 3: Select an app that's not loading on Fire TV Stick.. in. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? Hi Chris, just tried that but that update is not available and after running the check says the software version I quoted was the up to date version?
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