Why isnt my app updating my tolls? Please include the detailed page showing the license plate, time/location and toll amount. Harris County Toll Road Authority United States employs 171 employees. .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Password reset instructions will be sent to your email address if it has an associated account. } .hmg-jb-alert-info .hmg-jb-alert-link, .hmg-jb-alert-success .hmg-jb-alert-link { So, Ive pretty much given up. color: #376d7d; Very friendly employees easy to communicate with and have questions answered. Check your account activity. Please be ready to provide the vehicle . For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. Ability to use calculator, having above-average mathematical skills. For roadside assistance, please . It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. if(typeof jQuery == 'undefined') { Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! The cashier should scan your reload card (not swipe) and you can reload your account with cash or go online to https://www.bancpass.com/reload/ to use a credit or debit card. } TxTag has launched a new website to make it even easier for you to manage your account. The best way to manage your account is by downloading the app. All Rights Reserved. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. } Will I still have to pay for pending toll charges? How do I change the phone number on my account? var __noconflict = true; We will resume normal business hours on Monday, February 22. It is now July 21, and still no transponders. 3872. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. Useful Information for HCTRA Customers . HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Located in downtown Houston, the Harris County Attorney's Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the . Payments are free with a linked bank account. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. BLUERIDGE TRANSPORTATION GROUP, LLC For questions about your EZ TAG, contact HCTRA customer service at eztagstore@hctra.org or call 281-875-3279. W. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Beginning March 14, the Harris County Toll Road Authority (HCTRA) will have updated Customer Service call center hours to better serve our customers. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. } https://www.doxo.com/info/harris-county-toll-road-authority. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, document.write("